@WELFORD ROAD STADIUM

Leicester Football Club Plc Registered Office
Aylestone Road
Leicester
LE2 7TR

Registered Company Number
3459344

VAT Number
823 843 621 Registered in England and Wales

Privacy Statement & Policy, Email Terms & ConditionsEmail Terms and Conditions The files and any attachments in an email are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received an email in error please notify the System Manager either by email at administrator@tigers.co.uk or by telephone on 0116 2171 282. If you have received an email in error then any form of use, dissemination, forwarding, printing, copying, disclosure, reproduction, modification or publication of the email or any attachments is prohibited. Please delete the email and any attachments from your system. Please note that any views or opinions presented in the email and any attachments are solely those of the author and do not necessarily represent those of Leicester Football Club Plc ("Leicester Tigers"), which expression includes all companies in the same group as Leicester Football Club Plc or its officers. No contracts may be concluded on behalf of the company by means of email communications.(Please note that the Company may monitor emails for security and business purposes. By continuing to communicate with the Company by email you consent to such monitoring taking place.) Finally, the recipient should check the email and any attachments for the presence of viruses. The Company accepts no liability for any damage caused by any virus transmitted by the email.

This article outlines how this website uses any information about you.

Data Collection

Your privacy when visiting our website is important to us. We have therefore developed our privacy policy to explain the type of information we collect, what we do with it, and how you can correct or change the information. Tigers collects two types of information from visitors to our website; 'personal data' and 'aggregated data'.

Personal Data

Personal data is collected when you visit our website and provide us with information about yourself when either applying for Tigers membership or booking into a Tigers event online. This includes giving us your name, address, and other billing information. We also collect your credit card information to enable us to process online a membership application or an event booking, and which we will then charge to your account.

Tigers may place your e-mail address together with any other information you provide on an e-mail contact list. Occasionally, we may send you by e-mail or otherwise, information about the Club, and other activities. You may remove your information from this contacts list at any time simply by sending an e-mail to tigerzine@tigers.co.uk.

Aggregated Data

Aggregated data is collected to provide information on traffic patterns on the Tigers website, including how many visitors log into http://www.tigers.co.uk/ daily, system administration and to measure the success of specific areas within our website. Tigers collect aggregated data through various methods, including storing IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers (the computers that "serve up" web pages) automatically identify your computer by its IP address, and when you request a page from http://www.tigers.co.uk/, our servers log your IP address. Tigers never links a visitor's personal details to the IP address attached to the computer the visitor is using. Therefore, although Tigers will log your session using your IP address, you will always remain anonymous to us.

Security

Our secure server software (SSL) is the industry standard and among the best software available today for secure transactions. Our SSL encrypts all of your personal information including credit card details. All personal information is stored in our secure databases, and access is strictly controlled and limited to certain individuals within Tigers.

Cookies

EU Cookie directive

From 26 May 2011 a new European Union directive requires us to gain the consent of our users to download cookies on to their machines. There are various methods we could use to gain users consent. For example, we could use pop-ups; prompting users to tick a box to confirm they give permission for us to download cookies on their machine.

Alternatively, we could use an online form that all users must complete before using the website.

We consider both of these solutions as obtrusive. We want our users find information and services quickly.

Therefore, we have taken the decision to promote how we use cookies on our website instead. This will enable users to make an informed decision whether they want to disable this feature.

There are links on our terms and conditions and disclaimer pages which are in the footer of every web page pointing to this information.

What is a Cookie

Information may be sent to your computer in the form of an Internet "cookie" to allow our servers to monitor your requirements. The cookie is stored on your computer. Our server may request that your computer return a cookie to it.

These return cookies do not contain any information supplied by you or any personally identifiable information about you.

Such measures are necessary to allow Welford Road to measure the usability of the systems, which will help to continually improve user experience of our websites. Your browser software should however enable you to block cookies if you wish to. For more information about cookies, please visit www.allaboutcookies.org.

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Google Analytics

Welford Road uses Google Analytics, a web analytics service provided by Google. Google Analytics collects first party cookies, which are text files placed on your computer to collect standard internet log information and visitor behaviour. This information is sent to Google and is used to evaluate how our website is being used. This enables Welford Road to compile statistical reports. A full list of cookies used by Google Analytics and explanations on how these work are available on the Google code website.

Welford Road does not collect (nor allow any third party to collect) personally identifiable information of visitors to our site. We will not associate any data gathered with any personally identifying information. We will not link or seek to link an IP address with the identity of a computer user. In short, Google Analytics doesn't identify who you are, but it does track your movements on our websites.

How to disable cookies

You can stop cookies being downloaded on to your computer by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website.

There is more information about cookies, including how to delete them on the website aboutcookies.org. You may also opt out of being tracked by Google Analytics.

Consent

By using our website you consent to collection and use of any information you provide to us by Welford Road Limited for the purposes described above. If we amend our privacy policy, any changes will be published on this web site. If at any time you wish to update the information which we hold about you, or if you wish to stop receiving information from Welford Road, please contact us.